Privacy Policy — Vegan Tours Portugal

Who We Are

Vegan Tours Portugal (“the Company,” “we,” “us,” or “vegantours.pt”) is committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Portuguese data protection laws.

Vegan Tours Portugal is operated by Nathalia Rezende, sole proprietor, based in Portugal.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, vegantours.pt, or interact with us via email or other communication channels.

By using this Website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Website.

Information We Collect

We collect only the data that is necessary to provide our services and improve your experience. This may include:

Personal Information
- Name, email address, and phone number (e.g., when you fill out a contact form, make a booking inquiry, or subscribe to our newsletter).
- Travel details, including tour preferences and dates, when you make an inquiry or reservation.
Technical Data
- IP address, browser type, operating system, and browsing activity on our site.
- This data is collected through cookies and analytics tools to improve website performance and user experience.
Communication Data
- Any correspondence or inquiries you send to us (by email or through forms).

We do not collect sensitive personal data (such as religion, political opinions, or health data) unless it is voluntarily provided and strictly necessary for service provision — for example, dietary preferences during vegan tours.

How We Use Your Information

We may use your data for the following purposes:

To provide and manage bookings, tours, and customer support.
To respond to inquiries and requests.
To send you information or updates related to our tours, offers, or services (only with your consent).
To personalize and improve your experience on our website.
To comply with legal obligations and protect our rights.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand visitor behavior, improve our website, and remember user preferences.

You can control or delete cookies through your browser settings. Disabling cookies may affect some website functionalities.

For more detailed information about cookies, please visit www.allaboutcookies.org.

Third-Party Services

We may use trusted third-party services, such as analytics or booking platforms, to help us operate our website and provide our services.
These third parties are contractually bound to keep your information secure and use it only for the purposes for which it was provided.

Our website may contain links to other external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

Data Protection and Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your information is stored securely, and access is limited to authorized personnel only.
We use SSL (Secure Sockets Layer) technology to encrypt data transmitted through our website.

Please note that no method of internet transmission is 100% secure, and communication by email is not considered a fully secure method of data exchange.

Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access: You may request a copy of the data we hold about you.
Right to Rectification: You may request corrections to any inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): You may request deletion of your personal data.
Right to Restrict Processing: You may request that we limit how we use your data.
Right to Data Portability: You may request your data in a structured, commonly used format.
Right to Object: You may object to the processing of your data in certain situations.
Right to Withdraw Consent: You may withdraw consent at any time when processing is based on consent.

To exercise any of these rights, please contact us at:
📧 info@vegantours.pt

We will respond to your request within the timeframe required by law.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
If you wish to have your information deleted, please contact us at info@vegantours.pt.

External Links Disclaimer

Vegan Tours Portugal may occasionally include links to third-party websites or services related to vegan travel experiences, accommodation, or tourism partners.
Please note that we are not responsible for their privacy practices, and we encourage you to review their privacy policies before interacting with them.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Vegan Tours Portugal
Owner: Nathalia Rezende
📧 info@vegantours.pt
🌐 https://vegantours.pt
Portugal

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.
The most recent version will always be available on our website and will include the latest revision date.

Last updated: October 2025